Frequently Asked Questions

Everything you need to know about shopping with Chicnery.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days, while express options are available for delivery within 2-3 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.

Do you ship internationally?

Yes, Chicnery ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

How can I track my package?

Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your delivery progress in real-time.